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Serving the Raytown
Community Since 1936
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Frozen Pipe Prevention Reminder
Public Water Supply District No. 2 of Jackson County encourages customers to protect water pipes from breaking during freezing temperatures. Simple winterization steps can prevent pipes from freezing and bursting inside homes, which can lead to costly repairs.
Customers can prevent frozen pipes during cold weather by:
- Disconnecting outdoor hoses
- Insulating pipes or faucets in unheated areas
- Shutting access doors, garage doors, air vents, and sealing cracks that have exposure to water pipes
- Locating the master shutoff valve, so water can quickly be shut off if a leak occurs
- Leaving a thin stream of water flowing during freezing weather.
In the instance that a water pipe breaks and the shut-off valve doesn’t work, please call 816-353-5550 to request an emergency shut-off.
Water Service crews are available 24 hours a day, seven days a week.
News & Announcements
Public Water Supply District No. 2 of Jackson County Lead Service Line Inventory Initiative
Recent Lead Service Line requirements handed down by the Environmental Protection Agency require Public Water Supply District #2 of Jackson County to develop and maintain an inventory of our water distribution system. We are seeking your help to identify and categorize the material used for the customers’ side of the system’s water service lines.
Click here to learn more and get started
Notice of Rate Increase
Public Water Supply District No. 2 of Jackson County distributes potable water to 6,600 customers in southern Raytown, Missouri. PWSD#2 is experiencing increased costs for this distribution and needs capital for improvements in the coming years. Regrettably as a result of the increased costs the Board of Directors approved a rate increase in all water of 5%, effective May 1, 2025.
New Rates
Base monthly rate (2,000 gallons of water): $22.83
Base bi-monthly rate (4,000 gallons of water): $45.63
Each additional 1,000 gallons: $9.53
System improvements will continue as the District realizes benefits from past improvements. Water main repairs are down dramatically. Efficiencies in utilities, meter reading, billing and pipeline replacement will continue to provide savings.
The District will continue improving the water system for our customers, providing great tasting, safe water, now and for generations to come.
As a reminder, in these days of cyber criminals and scamming activity, Public Water Supply District No. 2 of Jackson County will never call you asking for credit card information, you should only give the information out if you initiate the call.
NEW! E-Billing and Online Portal
We are proud to offer our customers a new and simple online payment portal to house all of your Public Water Supply District #2 bills, account information, automated payments, and more!
- Easily pay your bill online
- Track past bills and payments
- Edit and add account information
- Sign up for automatic payments and never miss another bill again!
- Sign up for our FREE Automatic Bank Draft Service
Click here to learn more or go to My Account to get started.
New Pipeline Replacement Update
PWSD #2 has received approval from Missouri DNR for the following pipeline replacement projects:
- Harris, 81st Street to 350 Highway
- 350 Highway, Lewis to Woodson – Completed
- Evanston-Rice, Gregory to Hawthorn – Completed
- Havard, 72nd St to 74th Ter
- 80th Ter, Spring Valley to 8607 80th Ter – Completed
- 75th St, Willow to Arlington – Completed
The District will continue improving the water system for our customers, providing great tasting, safe water, now and for generations to come.
Bill Pay Assistance
We know this past year has been hard on everyone.
If you need asisstance paying your water bill, we work with several organizations in the Raytown and Jackson County area that may be able to help you stay current with your water bill and avoid shut-off.
